HEATING & COOLING

 
 
 
 
  EXCELLENT  
  
 Based on 109 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Elaine 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Highly recommend Nish & his team.  Excellent communication & quality work.  Nish is a pleasure to deal with.  He is trustworthy, he asks & listens & has  good suggestions.  Made what can be a stressful time as smooth as can be.  Very happy with results.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Kunal Kashyap 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Initial Point recently renovated two of our bathrooms, and we’re very happy with the result. Everything was completed within the promised timeframe, and all the tradespeople were professional, polite and did excellent work.

Nish was flexible with design changes throughout the renovation, including adding LED lighting and heated towel rails. He also accommodated some extra tiling work in our laundry. The finished bathrooms turned out even better than we had originally expected. We would happily recommend Nish and the Initial Point team.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Adriana Agustin Radelja 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We had no idea where to start with our bathroom renovation, but Nish made the entire process smooth, stress free, and easy to understand.
From our first conversation, he was friendly, responsive, and genuinely interested in tackling the project.
Putting everything in his hands gave us complete confidence. He was transparent throughout the project, answered every question we had, and kept us informed every step of the way.
The end result is a fresh, functional, and beautifully finished bathroom that we're thrilled with. We couldn't recommend Nish and Initial Point enough.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 John Gill 
 
 
 
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Nish was very prompt getting our repairs done   His workman was very obliging and the workmanship was exemplary. Thanks so much Nish. John
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Paul Chang 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
This was the first time we've ever had the pleasure of renovating a kitchen and we're glad to have Initial Point as our renovator.

We were on a tight schedule but Initial Point pulled off a miracle and completed all works in 5 weeks.

The old kitchen was demolished, including all the cabinetry and shelving in the pantry.

Subsequently,

- all the cabinetry were updated from rusty drawer runners and hinges to sleek finger-pull drawers and cabinets.
- stone benchtop was replaced, enlarged and waterfall feature added
- porcelain splashback added.
- timber floors updated with laminate flooring for waterproofing, scratch resistance and simple elegance
- sink and tapware updated from tiny rusted steel toy to wide granite undermount
- accent lighting added for ambiance

Naturally, we did not know in advance to add all those details. In fact, we were hardly aware of half of them. Fortunately, Initial Point guided us through and laid out the options. Overall, we're very pleased with the result.

However, we're most pleased with how the process was managed. A cynical man can see how a project of this scale can run amok and create headaches and cost overruns. Fortunately, everything came together nicely. Naturally, it's the small things that count and here were the ones we appreciated:

- communication via Whatsapp was a pleasant surprise - a good way to share ideas and photos.
- Initial Point was ready and willing to help with other matters about the home, we had a large pile of old timber fencing gifted to us by the former homeowner and Initial Point organised its removal together with the demolition works
- agreeing to take on a project with such a tight schedule
- we had other renovating ideas, including updating carpets and lighting. Fortunately, Initial Point were there to provide meaningful and practical consultation, advising us on what could go and, more importantly, what could stay.
- much to my surprise, Initial Point provided technical drawings of the proposed kitchen. I have a scientific background and these were greatly appreciated. Helped me to plan and scale the design where required.
- invoicing was clear with the scope of services clearly detailed
- Initial Point is still doing post work follow-up on customer satisfaction.

Overall, Initial Point ... strongly recommended. Ask for our friend, Nish. He'll look after you.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Mike H 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Enagaged Nish and his company to renovate our bathroom and very pleased with the results. All of the costs were clearly explained and each one of the team who worked on site were very respectful and polite. The work was high quality and appreciated some of the additional design suggestions offered at certain points through the process.
A good experience and Nish is super friendly and responsive.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 gav fox 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Great service and very patient with the tenant
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 SANIL GOLATKAR 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Had a water leak in the ensuite at my rental property and engaged Initial Point. Nish was fantastic—great communication and handled all coordination with my tenant, which made things very easy for me. The team quickly identified and fixed the issue, delivered high-quality workmanship, and finished within the promised timeframe. Pricing was very reasonable as well. Highly recommend!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 susan williams 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Efficient and friendly people to work with, really happy with the finished result.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Cassandra Vyravipillai 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We engaged Initial Point to renovate our upstairs bathroom last year. Nish and his team were able to work around a tight timeframe of completing the project before Christmas.
The communication was clear and consistent. The works were carried out to a high standard.
We had a few glitches at the end of the project, which the team were able to remedy this year.
Just be certain of the dimensions of the items you want in the bathroom, as we unfortunately went too oversized with the shower. But hopefully it will pay off in the end.
Highly recommend this company for their professionalism and quality.